Privacy Policy

This Privacy Policy explains how Zynchain AI collects, uses, shares, and protects personal information when you visit our website or use our services.

Summary

1) What this Policy Covers

This Policy applies to information collected through zynchainai.net and related pages, services, and communications. It does not cover third-party websites, products, or services that may be linked from our site.

2) Information We Collect

Information you provide

When you register, contact us, or submit forms, you may provide information such as your name, email, phone number, and any message content.

Information collected automatically

We may collect device and usage data such as IP address, browser type, pages viewed, time spent, referring URLs, and approximate location (derived from IP).

If you choose to use features that integrate with third-party services (e.g., analytics or form providers), those providers may collect data as described in their own policies.

3) How We Use Information

We use information to:

  • Provide, operate, and improve the Zynchain AI website and services
  • Respond to inquiries, requests, and support messages
  • Send service-related notices (e.g., updates, security alerts)
  • Maintain security, prevent fraud, and enforce our Terms
  • Analyze usage to improve performance, reliability, and user experience

4) Legal Bases (Where Applicable)

Where required by law (such as in the EEA/UK), we rely on one or more legal bases to process personal data, including: (a) your consent, (b) performance of a contract, (c) compliance with legal obligations, and/or (d) legitimate interests (such as protecting the service, improving the product, and preventing abuse).

5) How We Share Information

We do not sell your personal information. We may share information:

  • With service providers who help run the site (e.g., hosting, analytics, communications, form processing) under appropriate confidentiality and security obligations
  • For legal reasons if required to comply with law, protect rights, investigate fraud, or respond to lawful requests
  • In business transfers (e.g., merger, acquisition, or asset sale), where permitted by law

6) Cookies & Tracking Technologies

We may use cookies and similar technologies to remember preferences, analyze traffic, and improve performance. For more information and control options, please see our Cookie Policy.

7) Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law (for example, to comply with legal obligations or resolve disputes).

8) Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9) Your Privacy Choices & Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain processing. You may also have the right to withdraw consent where processing is based on consent.

You can also control cookies through your browser settings and, where available, through our cookie consent tools.

10) International Data Transfers

If you access the service from outside the country where our servers are located, your information may be transferred and processed in other countries. Where required, we use appropriate safeguards for cross-border transfers.

11) Children’s Privacy

Zynchain AI is not intended for children under the age of 16 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate steps.

12) Changes to this Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date and, if changes are material, we will make reasonable efforts to provide notice.

13) Contact Us

If you have questions about this Privacy Policy or your privacy rights, please contact us using the Contact page.